PRIVACY Policy

Effective Date: March 2026

Melt Mineral Spa (“we”, “us”, or “our”) is committed to protecting the privacy of visitors and clients who use our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.meltmineralspa.com.

By using our website, you consent to the practices described in this policy.

If you have questions about this policy, contact us here.

Learn more about our services at Melt Mineral Spa.

1. Information We Collect

We may collect personal information when you interact with our website, book services, or subscribe to communications.

Personal Information You Provide

This may include:

Name
Email address
Phone number
Appointment details
Information provided when contacting us or subscribing to newsletters

This information is typically collected when you:

Book an appointment
Subscribe to our newsletter
Contact us through our website
Complete a form on our website

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Pages visited
Time spent on the website
General geographic location (city or region)

This information helps us understand how visitors use our website.

We use Google Analytics to collect and analyze this information.

2. How We Use Your Information

We use information collected through our website to:

Provide and manage spa services
Process appointment requests and bookings
Respond to inquiries and customer service requests
Send newsletters and updates (when you opt in)
Improve our website, services, and client experience
Analyze website traffic and performance

We do not sell your personal information.

3. Email Communications

If you subscribe to our newsletter, your email address will be used to send updates, promotions, and information about spa services.

We use Mailchimp to manage our email communications. Mailchimp may collect information about email engagement, such as whether emails are opened or links are clicked.

You can unsubscribe at any time using the unsubscribe link included in our emails.

4. Online Booking

We may use third-party booking software to manage appointments through our website.

When using online booking, you may be asked to provide personal information such as your name, contact information, and appointment details. This information is used solely to manage and confirm your booking.

These booking platforms may have their own privacy policies governing the data they collect.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and understand how visitors interact with our site.

Cookies help us:

Improve website performance
Analyze website traffic
Provide a better browsing experience

For more information, please review our Cookie Policy.

6. Sharing Your Information

We may share information with trusted service providers that help us operate our business and website. These may include:

Website hosting providers
Email marketing platforms (Mailchimp)
Analytics services (Google Analytics)
Online booking software

These providers only receive the information necessary to perform their services and are required to protect your information.

7. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

You have the right to request access to personal information we hold about you and request corrections if the information is inaccurate.

If you would like to review or update your information, contact us here.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies before providing personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

When updates are made, we will revise the Effective Date at the top of this policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us here.

12. Business Information

Melt Mineral Spa
53 Front Street, Penticon, British Columbia
Canada

Website: www.meltmineralspa.com
Email: bookings@meltmineralspa.com